How it works & common questions

This invitation-only creation preview lets your family make and save artwork privately. Ordering is unavailable.

Do I need a drawing to create artwork?

No. Choose “Describe an idea.” Describe a character or a place, then connect it to something wonderful: an ocean full of stars, a dragon made of clouds, a forest where trees tell stories. The suggestions are starting points; you can type your own words.

What files can I upload for my child’s drawing?

Use an original drawing in a JPG, PNG, or WebP file, up to 10 MB and at least 200 pixels on each side. Take the photo in good light and include the whole drawing. You can rotate it before continuing. Photos of people, existing cartoon characters, and brand logos aren’t suitable for this experience.

Is the artwork based on my child’s drawing or idea?

Yes. Your confirmed idea or original drawing is used to make personal artwork. Original+ keeps the drawing you uploaded. Review the interpretations together and tell us which features or colours need a correction before choosing your favourite.

How long does the artwork take?

Allow about 5–10 minutes. We make each picture and check the details. Busy periods or extra checks can take longer. You don’t need to keep the page open. Choose “Save and return later” and verify your parent email, then return to My creations to check your artwork.

Can I choose the art style?

Yes. Choose Soft Felt, Little Clay, Layered Paper, Bold Cartoon, Crayon & Ink, Print Club or Paper Play before making the artwork. Pick the styles for your mix, or use Randomize to let us choose. Click a style to see an example. Your choice stays with your saved brief, and uploaded drawings also keep Original+. Felt, clay and paper textures are printed visual effects.

Can I put the artwork on more than one product?

Yes. Choose your artwork first, then pick up to four products or a ready-made collection. Next, customize and preview each product separately. You can change your chosen products before ordering.

Can I print my child’s name on the product?

Yes. In the product preview, choose whether to print your child’s name, a message or no text. “Child’s name” means the child who imagined the artwork. A first name or nickname is enough. Add an optional tagline, or choose no main text. Each product can have its own wording.

Can I keep the original drawing or change its style?

Yes. Before choosing a style, select “Keep my drawing” or “Polish my drawing.” Polish works for characters, landscapes, objects, patterns and abstract drawings. It can simplify shapes, rebalance the composition and refine colours and shading into a finished illustration. Tell us which features or colours must stay. Abstract marks stay abstract, with room for artistic interpretation. Original+ keeps the actual uploaded drawing, and you review the new interpretations before choosing.

Can I place a paid order during the preview?

Ordering and payment are unavailable during this creation preview. Product images show possible keepsakes. They are not approved print proofs or delivery promises.

What about prices, shipping, and tax?

Any prices shown while exploring are provisional. Final products, delivered prices, tax, shipping and returns information will be confirmed before a future paid launch. You cannot place an order in this preview.

When is standard shipping free?

For delivery in Canada, standard shipping is free on merchandise subtotals of C$99 or more after discounts and before tax. Below C$99, the delivery estimate shows the shipping charge. US delivery destinations do not qualify for this offer.

We cover all standard-shipping parcels in a qualifying order, including items dispatched internationally. They may still arrive separately. The offer applies wherever standard delivery is available for your selected items and destination. If standard delivery is unavailable, or you choose an upgraded service, its charge is shown separately. Taxes, duties and other import charges are not included.

The progress shown with your preview uses provisional item prices. A current delivery estimate confirms service availability and applies the offer. Final eligibility will be checked again before payment when paid ordering opens. Ordering is unavailable during this preview.

Can Canadian orders be printed and shipped in Canada?

We prioritize Canadian fulfillment options when your selected product, size and colour allow it. International products remain available to explore. A Canadian option describes the printing and dispatch route; it does not mean the unprinted product was manufactured in Canada. The exact route can change with stock and is checked again before ordering.

Will all my products arrive together?

Different products can need separate parcels, even when they leave the same country. The delivery estimate shows the expected groups and an arrival window. Where the print partner supplies only one shipping price or date range for the whole collection, we show that instead of inventing a price or arrival date for each parcel.

Does another international item save on shipping?

Sometimes. We compare fresh estimates for your actual choices before showing an extra-item shipping saving. A second matching notebook may share a reduced shipping rate; a notebook and a T-shirt may each need a separate shipping charge. Sharing a departure country does not establish a discount. Our C$99 offer is funded by us and can apply even when the print partner charges for separate parcels. Extra-item comparisons include this offer when the combined collection qualifies.

Could there be import charges?

International routes can have import charges. Our delivery panel says when these may apply or remain unverified. A shipping estimate alone is not the final delivered total. We will verify any prepaid duties, taxes and other delivery charges before offering paid ordering, and will show the complete total before payment. Ordering remains closed.

How do I save artwork and reopen it later?

Choose Save and verify your parent email with the code we send. Then open My creations on another device and sign in with the same email. Unsaved work expires after seven days. A generation already in progress can keep running after you close the browser; return to the same creation to check it without starting another attempt.

How do I delete my saved artwork?

The privacy page explains how to delete your creations and uploaded artwork.

How can I contact support?

Contact anshalanperam@gmail.com. Include the creation reference if you have one. Please do not email a child's identifying details or your sign-in code.